Privacy Policy

Privacy Policy

This site is operated and owned by Seneca Foods Corporation, owner of Seneca Farms™ brand, (“Seneca Foods”).  When using this site, all terms and conditions listed below should be followed. If you do not agree with any of these terms and conditions, you should refrain from using this site.

Usage Restrictions

The entire contents of this site are copyrighted under United States law and protected by worldwide copyright laws and treaty provisions. Materials from the World Wide Web and affiliated servers may not be copied, distributed or transmitted in any way without prior written consent of Seneca Foods. Online users of the site may download one copy of any and all materials on the site for personal, non-commercial use provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. Seneca Foods reserves complete title and full intellectual property rights for materials downloaded from the site.

Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to Seneca Foods through this site is the exclusive property of Seneca Foods. Seneca Foods is entitled to use any information submitted for any purpose without restriction or compensation to the person sending the submission.

The user acknowledges the originality of any submission communicated to Seneca Foods and accepts responsibility for its accuracy, appropriateness and legality.

Liability Responsibility

Seneca Foods is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed computer transmissions. Under no circumstances will Seneca Foods or its suppliers be liable for any damages or injury that result from the use of the materials on this site.

The materials on this site are provided “as is” and without warranties of any kind to the fullest permissible pursuant to applicable laws. Seneca Foods does not make any warranties that material provided is accurate, complete or current. Materials are provided for general information only and should not be relied upon or used in the sole basis for making significant decisions.

Seneca Foods provides links to other sites that are not maintained by Seneca Foods. Seneca Foods does not endorse those sites and is not responsible for the content of such other sites.

This site contains information for products available in the United States unless otherwise specified. This site is operated in the State of New York, United States of America, and Seneca Foods makes no representation that content provided is applicable or appropriate for use in other locations.

Enforcement of Website Policy

These terms and conditions are governed and interpreted pursuant to the laws of the State of New York, United States of America, notwithstanding any principles or conflicts of law. If any part of these terms and conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions. Seneca Foods can revise these terms and conditions at any time by updating this posting.

Note to Parents

Some areas of our website may be directed towards kids. To protect the interests of minors, it is Seneca Foods Corporation policy that no personal information will be knowingly requested on this site from children less than 16 years of age.

Temporary Cookies

In order to make full use of this site, you need to make sure that cookies are enabled in your browser. We use temporary cookies to maintain the information in your shopping cart.

Online Shopping – Independent Retailers

Amazon fulfills orders placed for Seneca Snacks. Seneca Foods is not responsible for or affiliated with Amazon.

Online Shopping – Security

Seneca Foods values the trust its customers place in the company. Accordingly, Seneca Foods adheres to the highest ethical standards in gathering, using and safeguarding customer information that is entrusted to the company. Access to information about Seneca Foods customers is restricted to the Seneca Foods business. Seneca Foods does not rent, sell or exchange information about its customers.

Online Shopping – Shipments

Unless otherwise notified, all shipments will be made via UPS ground and can take up to 10 – 12 business days upon receipt of order. Seneca Foods is not responsible for any loss or damage resulting from such second party delivery. Should you receive damaged product or do not receive your order, please contact Customer Service.

Online Shopping – Return Policy

If your order is processed incorrectly, please contact our Customer Service Department within 30 days of receipt for replacement of product or refund (including all shipping and handling costs).

Surveys and Contests

Our site may include surveys, notices of contests, or other promotions we are conducting. In some cases, these promotions will allow you to send your entry electronically. In such instances, we will describe the purpose for collection of such information and use the information you provide solely for the purpose of conducting the promotion.

Use of Information Provided to Seneca Foods

At Seneca Foods, we are dedicated to respecting your privacy. We have therefore created the following privacy guidelines to protect your personal information.
At our site, we do not collect personally identifiable information from individuals unless they provide this information to us voluntarily and knowingly. Accordingly, you do not have to sign-in to look at our site. However, if you specifically provide us with identifiable information, such as asking to be placed on a mailing list, we may periodically contact you. If you would like to contact Seneca Foods without submitting personally identifiable information online, you can call us at (315) 926-3100. 
This policy may be revised without notice and you should read it whenever visiting this site.