Privacy Policy

Seneca Snack Company (“Seneca”), manufacturer and distributor of certain Seneca Apple Chips; The Original Apple Chip under license, has created this privacy policy statement in order to demonstrate our firm commitment to your privacy.  The following discloses our information gathering, use and dissemination practices solely for the web site located at https://www.senecasnacks.com (the “Site”) and promotional programs, social promotional programs, newsletters, recipe clubs, advertising, contests or sweepstakes (“Promotions”).  By using or accessing the Site, using a computer, mobile phone, tablet, terminal or other device (“Device”) you signify your assent to our Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE OR PARTICIPATE IN THE PROMOTIONS.

Personal and Non-Personal Information:  When using the Site and/or participating in a Promotion, in order to utilize some of the services you may be asked to provide, or you may choose to upload, certain personally identifiable information about yourself (“Personal Information”).  

Personal Information can include, without limitation:

• Your physical address and telephone number
• Your preferred language and country site (if applicable)
• Your phone number or other unique Device identifier assigned to your mobile device
• The Device manufacturer and model 
• The IP address of your Device 
• Your Device operating system
• The type of Internet browsers you are using
• Information about how you interact with the Site, or content on the Site, such as how many times you use a specific part of the Site over a given time period, the amount of time you spend using the Site, how often you use the Site, actions you take and how you engage with the Site using your Device
• Information to allow us to personalize the services and content available through your Device and on the Site
• Your geolocation

We do not collect Personal Information unless you voluntarily provide such information to us. 

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”).  Aggregate Information may include information such as IP host address, pages viewed, browser type, click stream data, Internet Service Provider, system information (such as your operating system, hardware, settings or configuration of your computer and other non-personally identifiable information data. 

Information Usage:  We may use the Personal Information we collect to contact you about our products and services or those of our partners or other third parties from time to time. We do not sell your Personal Information to third parties or mass marketers.  For example, we will not sell another company your name or email address.  Unless you consent to the disclosure of your Personal Information, only we and our affiliates, our technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, or provide associated services and/or who deal with you in delivering content, samples, products, and gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.

Please note that we reserve the right to access and/or disclose Personal Information and non-personal information we gather as required by courts or administrative agencies and to the extent required to permit us to investigate suspected fraud, harassment or other violations of any law, rule or regulation, the Site rules or policies, including the Site’s Privacy Policy and Terms of Use, or the rights of third parties or to investigate any suspected conduct which we deem improper. 

We may share non-personally identifiable information, such as aggregated user statistics, with third parties. We do not share your Personal Information with third parties for those third parties’ marketing purposes unless you consent to such sharing at the time you provide your Personal Information. 

Cookies and Web Beacons:  “Cookies” are pieces of information that may be placed on your computer or device by a website for the purpose of facilitating and enhancing your communication and interaction with that website. Many websites use cookies for these purposes.  We may use cookies to customize your visit to the Site and for other purposes to make your visit more convenient or enhance our service. You may stop or restrict the placement of cookies on your Device or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Site, but it may interfere with some of its functionality. We do not use cookies to retrieve information from your Device for purposes that are unrelated to the Site or the Promotion. “Beacons” provide information that indicate your device’s location and may be used for Promotional programs.

Security:  The security of your Personal Information is very important to us. We attempt to provide for the secure transmission of your information from your computer to our servers. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Seneca, or information stored on our servers, will be free from unauthorized access by third parties such as hackers and your use of the Site demonstrates your assumption of this risk.  We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees and contractors who need access to your information in order to perform their duties are authorized to have access to your Personal Information.  

You should be aware that Personal Information which you voluntarily include and transmit online may be viewed and used by others. In addition, Personal Information you post to chat rooms, message boards, blogs, social media or other publicly accessible forums may be viewed and used by anyone with access to such forums. Seneca is unable to control such uses of your Personal Information, and by using such services you assume the risk that the Personal Information provided by you may be viewed and used by third parties.

Protection for Children:  We have no intention of collecting Personal Information from children under the age of 13. When we become aware that Personal Information from a child under 13 has been collected without such child’s parent or guardian’s consent, we will use all reasonable efforts to delete such information from our database.

Other Web Websites: Our Site may contain links to other websites not maintained by Seneca, or any of its subsidiaries.  Our Site or other websites may include links to online marketplaces (like Amazon.com or Walmart.com) that display our products for sale that are not directly controlled or monitored by Seneca. Other websites may also reference or link to our Site. Third parties may sell our products and link to our website. We encourage you to be aware when you leave our Site, or surf the Internet, and to read the privacy statements of each and every website that you visit.  We are not responsible for the privacy practices or the content of such other websites.

Communications with the Seneca: By providing your email address to Seneca in a communication initiated by you, you expressly consent to receive emails from us, or any of our applicable subsidiaries.  We may use the email address you provide to communicate with you, to send information that you have requested or to send information about other products or service developed or provided by us, provided that we will not give your email address to an unaffiliated third party to promote their products or services directly to you without your consent. 

Any communication or material you transmit to us by email or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, nonconfidential and nonproprietary. Except to the extent expressly covered by this policy, anything you transmit or post may be used by us for any purpose, including but not limited to, reproduction, disclosure, transmission, publication broadcast and posting.  Furthermore, you expressly agree that we are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to us without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

Changes to policy; Opt-Out Process:  We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time.  We do not collect any personally identifying information unless you provide details via our contact us section.  However, if at any time in the future we plan to use Personal Information in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses.  Your continued use of the Site following the posting of any changes to this policy means you accept such changes. 

California Privacy Rights: California’s “Shine the Light” law, California Civil Code § 1798.83, requires certain businesses to respond to requests from California customers (those who have an established business relationship with Seneca) asking about the business’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes unless the customer first affirmatively agrees to the disclosure (opt-in) or if the customer has exercised an option to opt-out of such information-sharing (opt-out).

We have opted for this alternative approach. Seneca and Site does not share personal information of customers to third parties for the third parties’ direct marketing purposes unless you provide us with permission at the time you provide such personal information.

Site Terms and Conditions: Use of this Site is governed by, and subject to, the legal notices contained at www.SenecaSnacks.com. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE. OUR TERMS OF USE ARE HERE.

Contact: For questions or concerns relating to privacy, we can be contacted at: https://www.senecafoods.com/contact-us?subject=consumer

United States of America: Our Site is maintained in the United States of America. By using the Site, you authorize the export of Personal Information to the USA and its storage and use as specified in this policy.

Effective Date:  This privacy policy is effective and was last updated on December 6, 2021.